I have a friend who needs a 7 user Max install in Toronto, Canada. They're really focussed on revamping their sales & marketing with a contact manager as a part of that effort, but they've never used a contact manager before. As a software developer they're technically savvy.

We have a good business partner here in Vancouver, and I can give them some guidance in their implementation, but given their inexperience with this type of software there will be a need in Toronto for training, etc. I'm thinking that a Toronto business partner would be a good idea.

Any recommendations or thoughts?

- R.

Hi, Rooster.

Thoughts:

You're absolutely right. If they are new to CRM they would get a lot of value from a relationship with a knowledgeable Business Partner. Many CRM implementations fail because companies buy software and install it but neglect the planning, training, and "push" to make their CRM solution work.

Recommendations:

Us. We have clients in the Toronto area. You can get my Email address from my public profile on this board. Feel free to contact me directly or pass my Email address on to your friend.

Cheers,
Gord