There has been a data access error probably caused by a incorrect configuration.

Please see your administrator.


Any idea about this message?

If you have the Pervasive Control Centre installed, then ensure all the settings are as per the Maximizer Support database. Especially the Gateway computer should have Server>Communication Protocols>Supported Protocols set to 'Microsoft TCP/IP', assuming that you have a TCP/IP network, and the client computer should have Client>Communication Protocols>Supported Protocols set to 'Microsoft TCP/IP'.

quote:

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Originally posted by hseivane:
There has been a data access error probably caused by a incorrect configuration.

Please see your administrator.


Any idea about this message?

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Hi,

To resolve this error I would log into Maximizer as Master go to the file menu, go to system reports select current users, this will tell you how many licenses you have loaded for this address book. Check that you have enough.

I would then check that the affected machine can access / create a database on the network. This should show up any misconfiguration of the database engine, if you cannot access network databases I would suggest checking which protocols the database engine is trying to use.

If you can create network databases and it is only when multiple users try to access a database I would check to see if the pervasive workgroup engine has had the licences correctly added (on the server machine). To do this go to C:\pvsw\bin and run w32ucadm.exe this will tell you if the licenses have been added, if they have not been added check in the same location for the file ucmgr.key this is you pervasive licence key use the w32ucadm program to install it this should solve the problem.

Regards,

Nick Welburn
CABC Support Manager