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Hi,
We are running Windows 7, office 2007, Maximizer entrepreneur 11 (installed 1 week ago), just installed Maxmobile on friday (not active tho). since the install maximizer is crashing with following error details: ________________________________________________ Description: Stopped working Problem signature: Problem Event Name: APPCRASH Application Name: MaxApp.exe Application Version: 11.0.2030.1623 Application Timestamp: 4c5205f5 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17514 Fault Module Timestamp: 4ce7ba58 Exception Code: c0150010 Exception Offset: 0008477b OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 4105 Read our privacy statement online: http://go.microsoft.com/fwlink...=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt __________ Information from ESET Smart Security, version of virus signature database 6200 (20110612) __________ The message was checked by ESET Smart Security. http://www.eset.com ________________________________________________ Any help would be appreciated... Thanks in advance! Mostly good at this stuff... but mostly need good answers too |
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Maximizer Specialist![]() |
Its difficult to be sure about the cause but looking at your error message I am not certain that you have the latest service releases deployed. I suggest you uninstall Max Mobile and from add/remove programs repair your Maximizer Entrepreneur installation then install this update.
http://portalgd.knowledgebase....ticle=317609&p=13096 Then run the Maximizer live update process from Maximizers help menu which should detect whether you have installed the service release to Max Mobile and if required deploy this. If you can't seem to validate the Max Mobile release in this way then Ithink you should deploy the release from this link http://portalgd.knowledgebase....ticle=316287&p=13096 Please be sure that you have not inadvertantly installed MaxMobile 10 which is a totally different product. |
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There was a whole bunch of issues... mostly, in windows components, ALL the parts if IIS need to be checked off! and a full reninstall helped too.
Mostly good at this stuff... but mostly need good answers too |
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