Dear all,

In Maximizer 5.0, when I click VIEW|SHOW ALL ADDRESS CONTACT, I am getting a following error."Address Book Entry Identification 010309002692587767177C could not be found. Your Maximizer address book may be damaged."

Any suggestions??????
Thank you

Hi,

It sounds as though you have a bit of address book corruption. This is probably caused by someone's machine crashing in Maximizer.

Make a copy of the address book on your harddrive. Then and only then, when you have an address book to go back to. Back up and restore your Maximizer database.

The reason I advise you to make a copy is not because there is anything risky involved in the backup and restore process but if you were to have a power cut or similar half way through you would'nt be in a happy situation

Its always good practice not to do anything that could leave you worse off than where you are now.

Regards,

Nick

CABC Support