Hi

I have managed to install Maximizer on a server within the protected zone. I have a IIS server with dual nic on the DMZ (one nic on the internal and the other on the DMZ).

I installed the IIS components without a hitch. The installer allowed me to select the Maximizer database and successfully completed the install.

I edited the WEB.CONFIG file and enabled the EMPLOYEE portal as the admin guide informs. A extract from this is below.

When I launch the website page, I get the error: "This site is currently either not enabled, has expired, or is set for use with an invalid Maximizer Address Book."

<appSettings>
<add key="AddressBook" value="MSSQL$MAXIMIZER\TEQDISCUSTOMERBASE" />
<add key="DefaultAddressBook" value="MSSQL$MAXIMIZER\TEQDISCUSTOMERBASE" />
<add key="CacheABEntries" value="true" />
<add key="MainPageURL" value="Content/MyWorkDay.aspx" />
<add key="MWDPageURL" value="Content/MyWorkDay.aspx" />
<add key="EmailAttachmentLimitSizeInKB" value="1024" />
<add key="KnowledgeBaseDocumentTypeFilterItems" value="PDF,Adobe Acrobat|XLS,Microsoft Excel|DOC,Microsoft Word|JPG,JPEG Graphic|GIF,GIF Graphic|TXT,Text File" />
<add key="Enabled" value="true" />
<add key="EnableOptionListCaching" value="true" />
<add key="HookAddressBook" value=""></add>
<add key="HookAddressBook_Width" value="750" />
<add key="HookAddressBook_Height" value="560" />
<add key="HookAddressBookAdd" value="" />
<add key="HookAddressBookAdd_Width" value="750" />
<add key="HookAddressBookAdd_Height" value="560" />
<add key="AlarmCheckPeriod_Seconds" value="60"/>
<add key="AlarmIntialDelay_Seconds" value="120"/>
<add key="NotificationCheckPeriod_Seconds" value="300"/>
<add key="HookAppointment" value="false"/>
<add key="HookAppointment_ButtonLabelText" value="Hook Button"/>
<add key="ReturnEntireFavoriteList" value="true"/>
<add key="OverwriteUserGroupingSetting" value="false"/>
<add key="EnableWordIntegration" value="true"/>
<add key="EnableAdvancedExportToExcel" value="true"/>
</appSettings>

The event viewer on the Maximizer server shows as follows:

10/29/2008 4:17:36 PM MSSQL$MAXIMIZER Failure Audit (4) 18456 N/A MAXCRM Login failed for user 'MACONFIG'. [CLIENT: 192.168.20.231]
10/29/2008 4:17:36 PM MSSQL$MAXIMIZER Failure Audit (4) 18456 MAXCRM\maxuser MAXCRM Login failed for user 'MAXCRM\maxuser'. [CLIENT: 192.168.20.231]

I really would appreciate some assistance with this.

Thanks and hoping for a solution.

Jay

I am at a bit of a loss. TY

The values for "AddressBook" and "DefaultAddressBook" need to be address book names that Maximizer recognizes. Try just "TEQDISCUSTOMERBASE" instead of "MSSQL$MAXIMIZER\TEQDISCUSTOMERBASE".