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max 8 - not logging phone messages to notes
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cjz
New Member
Posted
3 computers in Workgroup setting - floating gateway - address book on file server not running sql server engine
- one user whenever she attempts to log phone messages to a record, it doesn't show up. Other updates work fine .. any ideas?
 
Posts: 3 | Registered: September 20, 2006Reply With QuoteReport This Post
cjz
New Member
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I'd like to append the last inquiry I made. Updated phone messages cannot be seen in one of the maximizer installs but can on the others? Is there a switch I'm missing that allows the user to see phone message updates in the DB?
 
Posts: 3 | Registered: September 20, 2006Reply With QuoteReport This Post
Maximizer Specialist
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Hi. Sorry to hear you are having problems, I have encountered something similar to this before and have found the following solution has resolved it:

The following steps should be carried out on the computer displaying the problem.

# Close Maximizer, if running.

# Click Start > Run.

# Type REGEDIT in the Open field and click OK.

# Navigate to HKEY_CURRENT_USER\Software\Maximizer Software\Maximizer\Modules\AMGR\Notes.

# In the Name column, double-click History Check Box.

# Edit the Data Value, change to Yes.

# Click OK.

# Exit the Registry Editor.

Now restart Maximizer and see if the notes are visible.
 
Posts: 729 | Location: PO Box 162,Newbury,Berks | Registered: January 03, 2000Reply With QuoteReport This Post
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