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Campaign at first would only send out in bursts of 8, in spite of a setting of 50, increments of 1. Various combinations tried. Constantly achieved “complete with failures” status. Now won’t send out any and hangs at “In Progress”. Maximizer’s knowledge base doesn’t bring up any results with the search term “burst”.


John Wade
 
Posts: 7 | Location: London, Ontario Canada | Registered: February 24, 2004Reply With QuoteEdit or Delete MessageReport This Post
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I am having the same problem. I have upgraded from 7.5 where I found the campaign manager to be a lot more user friendly. For instance, after a campaign has been sent you could click the subscriber tab and it would give you the contact, the email address and would let you know item by item if it was successfull or failed, and from there you could delete the successfull ones and resend the failed ones over and over till every one was successful. There is no colum in 8 that tells you failed or complete. Other than the log notes, I cant figure out which emails where succesfull. From the log notes it would then be a manual process, which is not what I signed up for in this program.

If you get an answer to your question, I would love to hear about it.
 
Posts: 4 | Registered: July 29, 2004Reply With QuoteEdit or Delete MessageReport This Post
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In Maximizer Enterprise 8 Campaign Manager you can right click on a completed campaign; one of the options are "Retrieve unsuccessful Address Book Entries" which will retrieve all entries the campaign manager failed to send to. At this time you can: Contact them and get updated info, flag them with do not solicit, send them an alternate fax campaign... etc.


Voted most likely to be a Hill Billy, Mental Patient or Chimpanzee.
 
Posts: 119 | Registered: January 15, 2003Reply With QuoteEdit or Delete MessageReport This Post
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