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Using Maximizer 10 Enterprise, windows XP, in a multi-user environment

I have established multiple Opportunities within Maximizer each associated with a different company. However, recently when I select an opportunity for one company and ask Maximizer to refresh the other windows to show this company, I get the wrong company. I get CompanyB. And, I get CompanyB no matter which opportunity I select. Can someone help me un-corrupt my data?
gspence
 
Posts: 1 | Registered: May 30, 2008Reply With QuoteEdit or Delete MessageReport This Post
Maximizer Specialist
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Good Morning,

Sorry to hear you're having problems. Have you tried the built in 'Address Book Verification' function that can be found in the File menu of the Maximizer Administrator?
 
Posts: 495 | Location: PO Box 162,Newbury,Berks | Registered: January 03, 2000Reply With QuoteEdit or Delete MessageReport This Post
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Hi,

I work with Gene. Thanks for the suggestion; I did that and it made no difference.

Shouldn't/doesn't the Address Book window "follow" the Opportunity window in the same way that Contacts, Notes and User-Defined Fields windows do??
 
Posts: 1 | Registered: July 21, 2008Reply With QuoteEdit or Delete MessageReport This Post
Maximizer Specialist
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Yes indeed it should, however if it isn't then its likely you have some kind of data related problem, which is why I suggested the verify and recover.

If that hasn't worked then I would suggest you contact your Maximizer Business Partner for additional support as it is likely to be a data problem that will require a reasonable amount of investigation to resolve.
 
Posts: 495 | Location: PO Box 162,Newbury,Berks | Registered: January 03, 2000Reply With QuoteEdit or Delete MessageReport This Post
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