After a lot of swearing and sweating I thought I'll seek help. A client of mine is running Notes 4.5 together with Max 5. We can not get Max to send and open e-mail. It hangs every time one tries to open or send an e-mail. The vim32.dll path is stated in the autoexec.bat and vim is selected in max e-mail advance preferences. It gets to the user name and password window for the mail, and as soon as you enter password and click ok, it hangs maximizer.

Hi Chris This can be fiddly,

You MUST have the path statement correctly pointing to the notes application folder (where the only vim32.dll on the PC should reside). This is the part of notes where the exe's and DLLs reside - soory I can't remeber the exact name.

You MUST have the right version of the VIM32.dll i've found that only the older version works the newer one gives and error and will not logon. I'm aftraid I can't remember the exact filesize/date.

In the WIN.INI [mail] section you sould set
VIM=1
ideally also set
MAPI=0
MAPIX=0

Set maximizer email settings to Lotus Notes (VIM) in the preferences and Overide Extended MAPI.

Get your user to keep as little as possible in the Inbox folder as it can take a very long time for Maximizer to read through the inbox and open the window if there a hundreds of emails (15mins+!) This is probably why it hangs... Just leave it for a long time and see if it comes up. Advise the user to minimize (not close) the email window once opened.

It should then work. If it does not bring up the logon screen it either can't find VIM32.DLL (ie. PATH) or its the wrong version of VIM32.DLL

I'm sorry I can't find the right file dates etc. at the momment - but I don't think thats the problem here as you have a logon screen.

I can say that it works

Regards,

Ian Wallace
CABC Newbury,UK

Hi Ian,

Thank you for your help, I managed to get one pc working. We can now at least send e-mail from maximizer, but still can not open the inbox. However this is not essential for the client, as long as they can send e-mail. I did encounter another problem though on one of the other machines, it gives me the following error:
"VIM returned an error.
Status=9; Extended status=6402.
Please see your administrator."
I've been to Maximizer.com but they don't have this error on their knowledge base, maybe you can help.
PS the settings are exactly the same as on the other machine.

Sorry I can't help with that error... We se so few Lotus based customers. Maybe a trip to the Lotus web site?

Regards

Ian Wallace

Actually, i got the same error message from my workstation. There's no KB article or any supporting document in the Lotus web site since it's not generated by Lotus. It should be generated by the maximizer. Is there any one have an idea how to deal with this error?