I have 2 computers that both have maximizer ver. 9 installed. I have maximizer licences for both. I can no longer run maximizer at the same time on the 2 computers. Multi-user license is installed. Maximizer will launch ok on 1 computer but if I try to run it on the other computer simultaneously I get an error saying “the maximum number of your pervasive licensed users has been reached”.

Any ideas on what I should be looking for or why I am getting this error?

Thanks,

Xena,

You have likely encountered a problem with the gateway configuration and/or the pervasive licensing. I would suggest you check where the Pervasive Gateway is assigned. Maximizer suggest that the instructions for configuring this are contained in pages 30-32 of the Maximizer 9 Manual.

To determine which machine should be the gateway you should run the License Administrator found in the Other Utilities menu under Start>>Programs>>Pervasive. Run this on each machine, the machine with multiple licenses installed should be the gateway.

If neither of the machines have the extra licenses setup then you should pick one to be the gateway, configure it as above and then reapply the Pervasive Licenses in the Maximizer Administrator under Utilities>>Install Multi User License.

I also have been getting this message but using Max 8 Enterprise. The workstations have gradually been dropping off & getting this message over a period of 1 week.. Everything was working ok then 1 workstation got the message then another the next day. I have checked the licenses in the Administartor & they appear to be Ok. I have checked the Gateway locator & that appears to be ok. Where else should I look? Thanks

Tony

Tony,

I would suggest that the next place to check is the Pervasive License Manager, also in the Other Utilities area under Start>>Programs>>Pervasive.

Check the number of licenses installed on the gateway machine.