Hi All;

I just upgraded our Max 7.5 Ent system to a 9.5 Ent system on a new server. The server is a dual CPU Windows 2003 box with SQL Server 2005 on the same server. Everything seems to be running well, but in the SQL logs I see humdreds of the following errors: "Login failed for user 'EMAILUSER'". EMAILUSER exists in both the SQL Schemas as well as Users tab under Security for the Address Book database. Anyone have any ideas why I am getting this error? Thanks

Hi

I have migrated Maximizer 9.5 Enterprise to a new server and upgraded to SQL 2005 Standard, and now have the same problem as the originial poster has got.

How do I fix this problem

Matthew

Hi, Matthew.

When you moved the SQL database did you use a procedure similar to the one outlined here?

yes I did follow those procedures.

I turned on the error logging for the Email Campains and get this

CURRENT DATE: 2007/12/06

00:13:17 ================ OPENING LOG ================

CURRENT FILE: workspace.cpp

00:13:17 ERROR [Line 362] Configuration data of Address Book 'Inkys' are not set properly (Reason: Failed to connect to Address Book. ).

00:13:17 ================ CLOSING LOG ================

and this error

CURRENT DATE: 2007/12/15

00:02:00 ================ OPENING LOG ================

CURRENT FILE: EmailService.cpp

00:02:00 ERROR [Line 238] E-mail service: Service is not configured properly [Reason: AUTO_EMAIL_CYCLE_TIME]

Hi All,

Same problem for me. My DB comes from a pervasive 9 db.

Any idea?

Regards,

Ozzy

Has anyone ever found a resolution to this problem?

To solve this problem, remove the EMAILUSER from the database security/users and add it again this fixed my problem, you need to make sure that the EMAILUSER can log on your datbase from the odbc connection as well MAS_DATBASENAME

Thankyou, that worked for me.