We're using Max 7 on a Windows 2000 Terminal Server. Max 7 does not support Adobe Reader 9. When creating & adding PDF documents, we use Scansoft PDF Professional 4 as it's compatible with Max 7.

Somehow when Adobe 9 was updated on our server, the default file extension for PDF docs changed from ScanSoft to Adobe. Although that's been corrected now, when adding new PDFs and opening them up, it will only load them in Adobe (not ScanSoft) & they are unreadable. I checked and the same PDFs are opening in ScanSoft out of Windows Explorer folders (on the server).

At what point does Max change the default PDF file extension? How can this be fixed?

Thank you for any ideas you can provide...

Hi there. Maximizer does not control the use of File Extensions, when you attempt to open a file in Maximizer all it does is look at the three letter extension and then ask Windows to provide the correct program.

There are however some know issues with Maximizer 7.x and PDFs, I'm afraid there is no fix available for these issues as Maximizer Software stopped support version 7.x 3-4 years ago.