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| Member |
Hi, I have a problem: when I write a document with Max Word Editor and I send this like attachment of an Email, the attachment arrived with *.dat format. If I send with Outlook a document in rtf format like attachment, it arrived correctly. Maximizer version is Workgroup 7.5 and I can see that the problem verify with Outlook 2000 and XP and with W98,W2000 and Wxp. I have seen the option of Outlook, but I don't obtain result. Somebody can help me?! Thank you! Alex | ||
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| Master |
In Outlook, check under Tools > Options to see if it is set to send plain text messages by default: If not, make that change and try again. Does that help? | |||
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| Member |
Thank you Gord for your reply, but I just try to change Outlook option. I have seen this problem only one time. The customer that have the problem come from old version of Max (5.1): it's possible that the problem generate during the update? Thank you Alex | |||
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| Master |
>it's possible that the problem generate during the >update? Not likely. The problem with winmail.dat attachments, as documented here (and several other places in Microsoft's Knowledge Base) is a function of Outlook itself, not Maximizer. | |||
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| Member |
I don't know that article until today: thank you. I tried only to change the Mail Format!I hope that in this way I will resolve, but I'm distrustful why if I send rtf attachment from Outlook, it arrive correctly. I will inform you next Monday. Bye Alex | |||
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| Member |
Hi Gord, I resolved the problem changing Outlook Mail Format Option and restart the pc. If I don't restart PC the problem persist. Thank for your help. Bye Alex | |||
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| Master |
Hi, Alex. >I resolved the problem Good to hear. >Thank for your help. You're welcome. | |||
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