Hi,
Im used to the Act! or Goldmine ease of picking a menu with a number of pre-defines html templates, choosing one, then hitting "send" which sends the merged letter to the current contact. Much of what needs to be done is not the classical "mass" mail merge, but little and frequent merges of often only one contact, the current one. I don't wish to limit the email to old plain-text, but rather keep pace with most of the more up-to-date marketing trends including having the option to send more visually appealing html email, but I dont want to go through the bother of creating a whole marketing campaign just to squeek out one email. Any advice on this to make it much quicker to shoot out an elegant pre-designed single email after, say, a phone call has ended?

The fact that there's no easy answer to this question does not bode well for the usability of the product, it seems.

If you use Outlook as your default mail client, go to Maximizer File|preferences|email.

There are 2 options of interest:
1. "Compose messages using email service provider's editor."

this picks whether you compose in Outlook or in Maximizer's simple box. If you're doing html, Outlook seems like a better choice.

2. "compose messages in html." If you're composing in Outlook, this isn't a big deal, it just determines whether the initial format is html or plain text. You can change it in outlook on a per-message basis.

If you're sending to more than one person, it seems like you can only use Outlook as the editor if you select "one email message."

Is this kind of what you were trying to do?