Is anyone using the De-Dup Add-on succesfully?
I have downloaded the trial and cannot get it to work, continues to give me cryptic errors and I cannot find anything in online Help or manuals to get a solution my email to support has no response thus far.
I am getting three different errors:
1) Trying to Add a De-Dup Key I get error "The current search command can not be executed by Maximizer because the COMPANYNAME|* search text appears to contain one or more illegal comma characters that it cannot accept"
What does this mean, what can I do to fix it?
2) When trying to run a De-Dup with a Range I get error
:Results from a previous De-Dup may still exist in this database You are advised to delete the UDF Max Feed Duplicate GFroup. You should also delete all item valuies except "DO NOT MERGE" and "MERGE MASTER" from UDF Max Feed Duplicate Flag before running this De-Dup
What the hell is this talking about??? What is a UDF, where and how can I delete whatever it is this message is telling me to delete.
Can these messages get any worse??????????
3) Getting some type of error about the trial version has limitations and will not run. But it does not tell me what I am doing that exceeds what limitstions so I can change it and continue trying out the trial.
That is what a trial is to try it!
The help/message reporting is TERRIBLE, I would love to purchase some add-ons to Max but if this is the way these add-ons work during a trial I am doubtful they will work in production

I would greatly appreciate any assistance on any of these!
Tahnks in advance for your help
John

John,

I'm sorry you're having problems with Max Feeds deduping. The trial version will not allow you to deduplicate more than 10 records, this is designed to allow you to trial it and see that it works.

We do have a new version of Max Feed 2 coming out soon that addresses several issues we have encountered with areas of functionality.

If you would like to send your details to support@cabc.co.uk I will make sure you receive a copy of the new kit.

As for the UDF message, UDF is a Maximizer term for User Defined Field, if you look against the company/individual records you will see a tab in one of the following windows called User Defined Fields. Syste system is recommending that you remove the UDF called 'Max Feed Duplicate Flag' and allow Max Feed to rekey the database.