Okay, guilty (of non-specifics) as charged! :-)
I figured out the "city" issue. I thought I would be getting a graphical representation of all the cities in my database, but now I realize that I am limited to the default list of cities within the program. I'm guessing I can get in to that field at a deeper level of the program and add my own cities.
Still haven't figured out the "by age" graph. I've followed your/online help steps, and have tried bar charte, pie charts, etc.
I've contacted the manufacturer for their comment.
Thanks for your input thus far, though. Much appreciated.