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Maxexchange makes FTP connection, but won't process packets!

I have successfully established an FTP connection with my server, but when I try to process packets, maxexchange immediately tries to load a MAPI mail client. I am set on the server to use FTP transport method. What could be causing this? I have repeatedly deleted the logs and maxzrem file (also deleting anything in the inbox/outbox) before starting. When I tell maxexchange to connect to new FTP site, it completes the connection and I point to my new sync database. Once this connection is made, I attempt to process the packets, but maxechange never attempts to hit my modem and immediately loads a MAPI mail client. HELP!
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