Hi,
I put a thread up about the lack of Maximizer support and am unable to go in and add this information as it has been closed.
To recap I had a problem with trying to get Maximizer 10 to work on a new laptop runnings MS Vista.
I received a telephone call from support and for two days a very helpful Stephen Hughes gave me advice and assistance in trying to sort out the problem. Stephen was using a neat bit of software that allowed him to take control of my pc.
After this time, we came to the conclusion that there was obviously a major problem that would require drastic action.
As I live and work near to CABC in Newbury we agreed that I would take the machine in for some more intense work. However, Friday 6th February 2009 was a bad day to be travelling in the Southern part of the UK, even in a Land Rover Discovery III! The snow was so bad I was forced to turn around by the Police.
Stephen then gave me additional information that I should try for myself.
In the end I reverted the laptop back to factory settings and started re installing software. With almost everything now installed I now have a Vista machine running Maximizer properly and very well. What a great improvement V10 is!
After further discussions with Stephen, he thinks the problem was either due to a file which was not or could not be removed from my attempted installation of Maximizer 8 which as you may know cannot run on Vista. Or the original factory install was corrupt.
It just remains for me to thank Stephen for his support and help, over what is for us the users of the product a stressful time.
Best regards
Chris
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