Maximizer 12 CRM (Summer 2013) Integration with Word 2007

We installed Maximizer years ago, and have upgraded since to CRM12. Over the years have also upgraded MS Office. When we upgraded MS Word 2003 to 2007, the Maximizer menu options disappeared, but previously created templates still merged. Recently MS Windows upgraded itself to Win10 and now templates do not merge, showing a message that "the remote data (CurrentRecord) is not accessible. Do you want to start the application MAXWIN?" Maximizer is running. I can map to the server where the database is located. Any suggestions how to troubleshoot?
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