Unable to recover Address book after Hard Drive Crashed

laurieNew Member

Hi

The computer that our address book was residing on died. We were able to recover the backup file from our tandberg tape drive backups but it is not a backup created in maximizer. I have maximizer installed on another computer but it keeps looking for the address book on the computer that no longer exists. I have tried creating a new address book with the same name and restore the backup to that but that is not working either. When I add new address book it get the following message operation failed with error, failed to create ... refer to event log ... logging for MAAcess should be enabled.I have Maximer CRM 10 entreprenuer running on a windows 7 64 bit computer. Please help. I have tried uninstalling Maximizer and all of the SQL software an reinstalling with no luck. I'm am at my wits end.

1/4/164:15 PM

Original Post

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