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I had a Max 9 trial going until my hard drive went, but I never could figure out why, when used with thunderbird, the latest one, set as default mail, and set up in max9 enterprise as an "other mapi" client, etc., when I dragged a contact to the douments tab, the window would pop up to write a letter. I choose one, one of the ones already there (boilerplate ), it opens up the max word processor, with the letter in there, with the contact's address, etc. Fine so far. Then, I select file ( or whatever it was ) send-via-email, and T/Bird pops up a warning that another program etc... so I say yes, which is right on the mark so far, then the message appears in the tb outbox, and is being sent.

I check to see what was sent in the sent items a second later, and it was a empty email, with an RTF attachemnt, which was my message. Now, it's pretty 13th century for the program to do this, like the programmers at max never heard of html, or never saw their competition all support it ( but I digress ....) I can still live with the attachment, but in the sent email, there's a bunch of garbage lines, it looks like code, like 10-15 lines of it about parameters, and whatnot, in the message that went out. The RTF attachment is fine, as far as I can see, but the empty message is not so empty!

Why all the garbled characters in sent email? And, while we're on it, in such a modern program, where's the bare-minimum email features like HTML and in-line messages instead of attachments ? ( I;m not interested in in-line ascii text, and I'm not that certain many people are. I realize corp email systems frequently handle ascii, but that doesnt mean that a modern competetive CRM should be crippled down to the lowest common denominator )

Just my opinion. I do know that a marketing campaign can send an email, html, but that's such a chore to do for one email, it's not a solution.

Anyone with ideas?

thanks

ps- no i idnt try with outlook- im trying not to use outlook- i was happy to see that max offered support for alternate email systems.
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If you had tried using Outlook (2003, 2002, or 2000 in Corporate/Workgroup mode) you would have found that many of the Email features you think are "missing" are actually supported by ME9 - provided that you use a mail client that supports the full MAPI specification ("Extended MAPI"). Thunderbird, Outlook_Express, et. al. only support a subset of the MAPI commands ("Simple MAPI").
Yes, thanks. I know about the E/MAPI, Simple Mapi, and I prefer the speed of thunderbird, and the extensability through, well, extensions. I shall try outlook, but simple mapi should not produce junk emails. Simple mapi-- not seeing folders other than inbox, etc-- is fine, broken MAPI is not so fine.

How can the issue be fixed for the many who wish to use eudora, thunderbird, or other simple MAPI apps?

Thanks
This is what is in the body of the email. The rtf ( containing a well-formatted copy of the content seen in the garble ) is attached, and is clean.

????


===============



{\rtf1\ansi{\fonttbl{\f0 \fnil Times New Roman;}{\f1 \fnil Arial;}{\f2 \fnil Times New Roman;}
{\f3 \fnil Arial;}}{\colortbl ;\red0\green0\blue0 ;\red0\green0\blue0 ;\red0\green0\blue0
;}\margl1800\margr1800\margt1440\margb1440\plain\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl0\pard\tabdef720\fi0\li0\ri0\qc\sa0\sl240\f3\fs36\b
Escona Estate Wines\par
\plain\pard\tabdef720\fi0\li0\ri0\qc\sa0\sl240\f1\fs16 1344 Eastside Road, P
etaluma, CA, 94954\par
\plain\pard\tabdef720\fi0\li0\ri0\qc\sa0\sl240\f1\fs16 phone (555) 775-0982
fax (555) 775-0900\par
\plain\pard\tabdef720\fi0\li0\ri0\qc\sa0\sl240\f1\fs16 www.escona.com\par
\plain\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\fs20\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\plain January 26, 2006\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 Ms. Gretchen Rosanna. Dorsey\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 President\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 Vintage Wine Merchants\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 377 Santana Row Suite 1135\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 San Jose, CA 95128\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 USA\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 Dear Gretchen Dorsey:\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 I write to confirm that during our
phone conversation on [date of call], we agreed [brief summary of specifics
of call].\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 As we discussed, I [will/have/am] [
summarize what you will do or have done because of the discussion, and inclu
de dates and deadlines]. In turn, you should [summarize what the reader shou
ld do or should have done].\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 I will talk to you again [next week
, on the 16th, in two months, etc.] to discuss the matter further. If you ha
ve any questions in the meantime, please phone me at (604) 999-1163.\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 Sincerely,\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 [Your Name]\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 [Your Position]\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 Flash Technologies Inc.\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240\par
\pard\tabdef720\fi0\li0\ri0\ql\sa0\sl240 [Notations for Enclosures, cc:, etc
.]}
INteresting, that seems to have removed the characters. So it was not that it was SENDING strange characters with the message, it was just that I was Viewing them because of my settings. My does then Thunderbird not show this garbage characters when theres a .DOC attachment, but does show them for RTF? Thanks again, GOrd.

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