Maximizer 11 - Hotlist Taks Modified

tinnitusNew Member

Hi everybody,

I'm new to this forum and I hope I'll explain my problem as detailed as possible. Any help would be appreciated.

We're using Maximizer CRM 11 Group Edition with 3 licences. The specific problem is regarding the MaximizerWebAccess.

Whenever a user changes details in a hotlist task there's a note/log in Maximizer with this text:
"Hotlist Taks Modified: blablabla details"

We already deactivated the logging withing the Administrator tool for all users(File-Manage Users" in the register "Logging". We set the option to "None" for "Scheduled tasks" and "Completed tasks".
Also we set this up within the Administrator tool of the MaximizerWebAccess.

But the changelogging of hotlist tasks persist.

Any ideas?

Thanks & best regards
Tinnitus

10/16/127:21 AM

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Original Post

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tinnitusNew Member

Does anybody have an idea? I'm really lost with this problem.

10/19/127:21 AM

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advocosupportMaximizer CRM Consultants

My best guess is that although you have changed the setting you have perhaps not done it for each user on your system. Logging options are set on a per user basis and therefore you either need to change them for each user using the administrator tool or each user needs to change them themselves. It is possible that some logging (such as reassignment) may not be turnt off by this feature but I could only advise this by testing it.

10/29/121:05 PM

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tinnitusNew Member

Thanks for your advice. I tried your solution but it still doesn't work. We'll upgrade to Maximizer 12 soon and hopefully the issue will then be resolved.

12/3/127:29 AM

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