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Setting up a new CRM 11 system. I have 2 users flagged with User Role = Sales Representative. They can't see any Opportunities, and when I print the Opportunity Pipeline Report it's blank. I have 2 Opportunities in the test system each one for a client assigned to one of the two Sales Representatives.

When I change their User Role to Sales Manager they can see both Opportunities.


This makes no sense - they should at least be able to see their own opportunities. Why do they need to have a Sales Manager role to see their own (or others') Opportunities?

Their Access Rights for Opportunities are Read/Insert/Modify, and for User Groups = Read.


Any suggestions?

TIA - R.
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