Attachment *.dat

alexfNew Member

Hi, I have a problem: when I write a document with Max Word Editor and I send this like attachment of an Email, the attachment arrived with *.dat format. If I send with Outlook a document in rtf format like attachment, it arrived correctly.
Maximizer version is Workgroup 7.5 and I can see that the problem verify with Outlook 2000 and XP and with W98,W2000 and Wxp. I have seen the option of Outlook, but I don't obtain result.
Somebody can help me?!
Thank you!

Alex

8/27/034:35 PM

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gordNew Member

In Outlook, check under Tools > Options to see if it is set to send plain text messages by default:

If not, make that change and try again. Does that help?

8/27/035:10 PM

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alexfNew Member

Thank you Gord for your reply, but I just try to change Outlook option. I have seen this problem only one time. The customer that have the problem come from old version of Max (5.1): it's possible that the problem generate during the update?
Thank you

Alex

8/28/038:34 AM

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gordNew Member

>it's possible that the problem generate during the >update?

Not likely. The problem with winmail.dat attachments, as documented here
(and several other places in Microsoft's Knowledge Base) is a function of Outlook itself, not Maximizer.

8/28/0312:01 PM

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alexfNew Member

I don't know that article until today: thank you. I tried only to change the Mail Format!I hope that in this way I will resolve, but I'm distrustful why if I send rtf attachment from Outlook, it arrive correctly. I will inform you next Monday.
Bye

Alex

8/28/031:37 PM

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alexfNew Member

Hi Gord, I resolved the problem changing Outlook Mail Format Option and restart the pc. If I don't restart PC the problem persist. Thank for your help.
Bye

Alex

9/8/038:21 AM

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gordNew Member

Hi, Alex.

>I resolved the problem

Good to hear.

>Thank for your help.

You're welcome.

9/8/0311:49 AM

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