Calander Printing

chuckosherNew Member

Since Max 8 came out I have been having a problem printing my calander. Service Release 1 was to fix the problem. It still is not working correclty.
I now get a message that the program can not find BCLWDDE.exe (or one of its components) when I try to pring. It also hangs up the program and I need to close and open Maximizer again.
The files BCLWDDE is in the directory that it is looking for. I uninstalled the complete Max 8 program and re downloaded and installed the base program and the service release 1. Nothing changes.
I could use some help as to finding the error. This is a critical component for me as I travel weekly and need the updated calander printed out.

Chuck O

9/13/047:53 PM

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pillpopperNew Member

Search entire harddrive for BCLWDDE.EXE
Then rename any instance of BCLWDDE.EXE to BCLWDDE.old

Also search entire harddrive for BCLWDDE.INI
Then rename any instance of BCLWDDE.INI to BCLWDDE.old (*if any instance is found)

And try again, may require reinstall after that.

9/15/049:20 PM

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chuckosherNew Member

I renamed the files as directed and reinstlled Maximizer 8 into a completely new directory. I still am unable to print my calendar files. I get through the dialog box and it goes to print but does not print. The files go to never never land.

When I go to print appointment details I am able to do that however the left margin is off and cust off the first 2 letters of each line.

I really need to correct these problems.

9/18/048:37 PM

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jakebulletNew Member

After a few printing problems of my own and talking to support over the years, printing problems can sometimes come down to two things:

Update the printer driver.
Rename the printer.

Go to your printer manufacturer's website and download the latest drivers for your printer. After a reboot, try it again.

If it still happens, rename your default Windows printer. If it's called "HP DeskJet 1234 Color on \\printerserver", rename it to "HP DeskJet", reboot, reconfigure the printer in Maximizer and try it again.

Stating the obvious, but make sure SR1 is on there after the reinstall of Max.

9/19/045:22 AM

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