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There could be lots of reasons why you are having these issues and it depends on whether you are using an older version of Maximizer (9/9.5)or a more recent one.

I am afraid based on the information I can not advise you how to fix the problem however, if you wish to purchase an incident from Advoco Solutions we will be able to connect to your computer and work through the problems for you.
Last edited by advocosolutions

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