Hi,
We have just installed max 9 (server install on winxp pro) on a client's system and we cannot print the appointment details report. After we select the details for the report (full detail with contact number etc, date range) and press ok, Max gives us the following error:
Unable to instance an Crystal Report runtime object
The appointment details report has not been modified.
We are also experiencing the same error on one of our own workstations, using a customised appointment details report, using Max 8. There is no error when we use the default appointment details report, and the customised report works on another max 8 workstation.
We have searched both the Maximizer and the Business Objects websites and forums but have not found any relevant articles.
How can we get rid of the error so we can print the report?
many thanks in advance
Victor
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