Document Attachements Conflict

David,

Are you using an older Maximizer Version eg. 5.0?

Its clear the attchment paths getting muddled (there's two C:'s in it).

Ian Wallace
CABC

I have had the same problem with V.5 and V.6.0.
With the V.5 I have installed Max on a reformatted drive ( clean install). with the same results.
With the V.6.0 I have removed all references of maximizer from the registry as described in Maximizers On Line Help and then re-installed V.6.0 but still have the same results.
I did have V.6 installed and working properly, but I wanted to continue using V.5 for a while (I seemed to prefer V.5 for my purposes)and now on reinstalling it it doesnt work properly.

I can see the path is getting muddled but I am at wits end to be able to redirect it properly.

quote:

---

Originally posted by Ian Wallace:
David,

Are you using an older Maximizer Version eg. 5.0?

Its clear the attchment paths getting muddled (there's two C:'s in it).

Ian Wallace
CABC

---

From the Maximizer Knowledge Base (http://www.multiactive.com/support/support_index.html):

|Reference No
|
|010322-0001
|
|
|Problem Description
|
|An email with an attachment is saved into a contact record in
|Maximizer. When the email message is viewed in Maximizer, the email
|attachment is shown with the message. When the attachment is executed
|(double-clicked), Maximizer generates an error message similar to the
|following:
|
|C:\WINDOWS\TEMP\C:\WINDOWS\Temporary Internet
|Files\Content.IE5\8RGZKDMX\fc13619.tif contains an invalid path
|
|
|Solution
|
|This is a Simple MAPI constraint. If you wish to save attachments with
|their corresponding emails into Maximizer, you must use Extended MAPI
|(Outlook 98 & 2000 with Corporate or Workgroup installation type).

Thank you Ian And Gord Thompson for the solution. I had checked Maximizers Knowledge database but overlooked the relevant solution, so thanks Gord for finding that fix.