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Max tech support says drag & drop "should" work but there is nothing to troubleshoot. Only solution is to re-install everything ... I assume this means Max as well as Outlook.

This shotgun approach is less than attractive. Am I the only one who has ever had this problem? Has anyone else found a different, or more precise way to deal with it?

- R.
Trying Outlook email integration again with Outlook 2000 and Max 7 SP-2. Still same problem but with further data - there are some folders I cannot drag & drop a message into. These same folders have messages in them, but I cannot drag any of these messages out.

ANy ideas? Anyone else having this problem? I've checked the Max knowledge base and there's very little (read : nothing) of assistance there.

TIA - R.
Problem :
- When viewing Outlook Folders in Max 7 using Extended MAPI, some folders will not allow messages to be dropped into, or dragged out of them; Drag & Drop works fine for these folders in Outlook

Likely cause :
- Corruption of external indexes used by Extended MAPI

Workaround :
- Create new folder, move messages into it from folder with problems, delete folder with problems, rename new folder to original folder name

Questions :

- Max 7 & Max Enterprise 7 support Extended MAPI
- Max Enterprise 7.5 doesn't support Extended MAPI
- Will Max 8 support Extended MAPI?

- R.

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