We are getting closer ...
The reason you have different options is that you are using Maximizer's built in email client and I am using Outlook as my email client. If you wish to continue using Max's built in email client, then the only folks who can help you are the ones at Max or a Max Business Partner (or one of the other users here if they decide to speak up!). And it may well be that you can't "get there from here" using Max's built in email client as it's somewhat limited (I am being kind).
However, getting Outlook and Max/Outlook integration properly set up for you will require some level of technical assistance, and it may be something you don't wish to do.
So if you wish to continue to use Max's email client then you'll likely need the advice of someone knowledgeable with that, and it may not give you what you want. And while for sure the Outlook/Max combination will give you what you want, you will need to switch to using Outlook as your email client and will need the advice of someone knowledgeable with both Outlook and Max.
Sorry, wish I could have been more help. Oh, where is PillPopper when you need him? sigh ...
- R.