Error Starting Maximizer

If you're not using the OrderDesk feature, try turning it off by unchecking

File
> Preferences
> > System Defaults
> > > Enable OrderDesk

Turning of OrderDesk feature worked however how do I get the error to go away and use order desk feature? Any help would be nice!!

If ODBC settings get confused, uninstalling and reinstalling Maximizer will sometimes help. Make sure that you install as Administrator with all anti-virus disabled (especially script blocking).

Gord just wondering if you have any other solutions to get OBDC ERROR TO STOP. AS I SAID BEFORE WHEN YOU UNCHECK ORDER DESK IT FIXES THE ISSUE, WHAT ELSE CAN YOU SUGGEST ON THIS TOPIC. I NOTICE ON THE MAXIMIZER SITE THERE IS NO MENTION OF THIS ISSUE. BUT IT HAS HAPPEN TO ME NOW ON 2 SITUATIONS, ONE THAT I STILL DON'T KNOW HOW TO REPAIR

P Seidman, I'd suggest at this point you need to involve a Max Business Partner in your area. They cost, but if they're good they're well worth it!

- R.

We had a similar error on our Maximizer server. We could finally solve it by adding manually the necessary ODBC drivers and editing the registry.
Before you go ahead, be very careful, since you could render your system instable or unusable editing the registry.

Check your ODBC settings (as Admin)
In the system DSN section you should find the entries DefaultDB and MAP_YourAddressBookName.
If they are not present or incomplete, you need to create them.
Using a workstation with a working system and comparing the entries we were able to create the correct DSN entry. If you don't have a working system to compare it with, then you would be better off with a complete re-installation.

If you do, you can try to create the same DSN entries as in your working system.
However, we were not able to set up the DefaultDB entry. If your DefaultDB entry is missing too, then you could copy/paste the registry key from your working system to the faulty one:

HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INI\DefaultDB

Then you need to change the Driver path which you find in this registry key to the correct location.

I hope this helps.