We're using Max. 7 and received a series of error messages today (Data Manager Error 132, file reached size limit; OLE returned an error code of 16389, failed to create file; OLE ITF returned error 340 failed to create) - the events are below... any insight & remedy you can give would be very appreciated, thank you.
Tried to add PDF docs in Max records, got error message: 'Data Manager Error 132, file reached size limit'
- Clicked OK and could proceed
- Once the PDFs were saved, immediately got this error message: 'OLE returned an error code of 16389, failed to create file'.
- The saved documents would not open and when we tried, this error showed up: 'OLE ITF returned error 340 failed to create.'
- To see if it was an issue with the actual record, we tried creating a new record for & re-adding the notes, but the same thing occurred as above
At least 5 users opened various PDFs in Max and got Data Manager Error 132
After clicking OK the PDF would open, then message came up about 4-5 more times. After clicking OK on the last one, Maximizer shut down on its own (kicked us out)
- Also, error 132 file has reached its size limit pops up when clicking on an Address Book entry or performing a search
- Cannot save emails to a record as we normally could (via "send email" rather than "write email")
- Cannot add documents to the Retail Company Library (error 132 file has reached its size limit pops up)
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