How to...detailed contact report

Methuen, I can't answer the reporting question, but can respond to whether this is an active forum - at least from my perspective.

First off, let me start by thanking CABC for hosting this forum. I can't believe they really make much money off it, and I applaud them for doing what the folks at Maximizer should be doing themselves.

We've been using Max for our company for 2 years, and one of the first things I sought out was a user forum. This is the most active one I, and our IT firm, have found. There are also a number of very knowledgeable people on board so it can be a very valuable resource. I did find a Yahoo group focussed on Max, but it seemed to be either completely dead or on its last gasp.

However, like all forums, people don't always monitor Maxtalk on a regular basis. And if they can't answer a question, they don't - you can see how many have viewed vs. replied to each post. I'll admit that I find it frustrating, as I can't believe with so many Max users out there only a handful are active in Max-related forums. Frankly, I'm surprised that this is as good as it gets, and wish the Max folks got their head out of the sand and supported their user community by promoting and participating in MaxTalk. Maybe what we need is for a large number of users to demand that Max do so?
All we need is larger numbers of members to reach a critical mass.

Anyway, the bottom line for me is that :

- This is the best I've found so far
- It will only get better with more members, so I'm going to be one of those
- It will only attract more members if people are active, so I'm going to be as active as I can; It takes 5 minutes each day to check it, and the potential payoff to me is huge

Hope you make the same decison. But if you do find a better forum, please let us all know! <g>

- R.

Rooster,

Thanks for your response. I agree with your frustration with the forum activity level. In many ways, I think Maximizer is 'head & shoulders' above GoldMine & ACT. However, not having someone to bounce issues off of, or finding 'best practice' methods of doing things is frustrating.

As for reporing, I'm sure you understand that Maximizer could include an almost infinite number of predefined reports and still not please everyone. So, if you don't like what they've bundled with the package then you might want to build your own custom report. A simple example would be: