Installation problems

cliffordrwindNew Member

After a failed attempt to install and then patch/update Max 9 on a new Vista machine, I tried to totally uninstall and start over. However the uninstall info was missing and I had to uninstall manually. I believe all the files have removed as well as the registry keys listed in a Maximizer knowledge base article about uninstalling but a effort to reinstall aborts early with a message saying a newer version of Maximizer is already installed. Just what files or registry keys/values does the installation script check before issuing that pronouncement?

11/8/074:40 AM

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gordNew Member

I have heard of similar problems being solved by using the Windows Installer CleanUp Utility. See

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

.

11/8/0710:38 PM

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cliffordrwindNew Member

Thanks for the link, that utility seems to have done enough to allow me to try again. Will know more later.

11/9/078:40 PM

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