Installing Maximizer 9 on Windows Vista

noelodonnellNew Member

We have been running maximizer 9 on 3 pc's which were running XP, with the Maximizer files being stored on a Linux server. We have now upgraded 2 of these PC's which of course are shipped with Vista. We have installed Maximizer 9 on the new PC's along with pervasive and the update as per the instructions on the maximizer knowledge base.
However when we then try to log on to the database it brings up an error message - Address book is being used by an unknown user, when no one is actually accessing the address book. Has any one come up against this problem before? Has anyone got any ideas as to how we could solve it.
Thanks

Noel

1/22/085:10 PM

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michaelwalkerNew Member

Noel - sorry no-one else has responded. If it's any consolation, we are getting exactly the same message, using SBS 2003 and five client desktops. It seems to affect our Vista PCs worst, but once the message is displayed on any users machine, it appears everywhere else too.

6/9/083:02 PM

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advocosupportMaximizer CRM Consultants

Right, sorry about the delay here.

First off you should be aware that Maximizer Software do not support the use of Linux at all in any capacity, even as a simple file server.

Secondly, Maximizer verson 9 is not a 100% Vista Compliant Application, especially the Pervasive Version. In order to successfully have Pervasive operating on Vista you need to locate Pervasive 9.5 and install it on all machines, under Vista it must run as Administrator.

Finally the new version of Maximizer (v10) is Vista compliant and most companies (as well as Maximizer themselves) will recommend to you that use that version instead.

6/9/083:27 PM

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michaelwalkerNew Member

Thanks for the prompt reply. I must say I am rather cross that our Maximizer dealer didn't point this out to us, as we have spent hours trying to figure out what's wrong. Thanks again; if this works, I will post back here for the benefit of anyone having the same problems.

6/10/089:22 AM

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advocosupportMaximizer CRM Consultants

Pervasive 9.5 is available from Pervasive Software here:

ww2.pervasive.com/Database/MaintenanceReleases/Pages/PervasivePSQLv9ServicePack2%2895%29.aspx

6/10/0810:42 AM

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michaelwalkerNew Member

Thanks. I have installed it on our Vista machines and will see how the users get on with it over the next couple of days.(I've left ver 9.1 running on our XP machines)

6/11/086:47 PM

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advocosupportMaximizer CRM Consultants

Michael,

I would strongly recommend you have all the machines on your network running the same version of Pervasive otherwise you may end up with some weird errors relating to version conflicts.

6/12/088:54 AM

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michaelwalkerNew Member

Thanks for the tip - I'll do that.

6/13/084:04 PM

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