Invalid File Name

davecomptonNew Member

I am getting an occasional error of 'Invalid File Name on ....' but the actual file name varies.

I searched the Max. knowledge base and it offers several suggestions:
1. Check the MAXWIN.INI file - OK, but I cannot find a file anywhere on my hard drives matching this name.

2. It then offers a suggestion that the BREQUEST is being loaded properly and that the only ones are in the WINDOWS/SYSTEM directory - well, the only files I can see with WBT* are two WBTRV32.dll files - one in WINDOWS/SYSTEM32 and one in PVSW/BIN - but none of the others listed in the article.

In both cases I am searching hidden files.

I have tried backup/restore but no joy. If I ignore the error, everything appears to continue OK.

Any ideas?

7/1/026:54 PM

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advocosupportMaximizer CRM Consultants

What Version of Maximizer do you use?

What exactly does the error message say?

and what error code is it?

and finally, when does it occur? when loading Max, closing or during general usage?

Regards

CABC Support
support@cabc.co.uk

7/2/025:15 PM

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davecomptonNew Member

Thank you for your quick response. I have been waiting for it to happen again so that I can answer your questions specifically.

Maximizer v6.0 with SP installed.

I will e-mail to support@cabc.co.uk the error message as it appears - "DataManager returned an error code 11" - "An INVALID FILE NAME error occured in the 'Appointments' file". Sometimes it mentions the 'names' file instead.

I normally occurs soon after starting Maximizer, but not immediately (say 5 minutes or so). The 'names' message is usually sometime after this.

I used to have MaxFinder started and also Outlook Synchronisation on - but these have both been turned off in an attempt to prevent the problem, but to no avail.

Hope this helps.

7/3/025:58 PM

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