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After many many hours on hold and speaking with support they were not able to help me. In the end they downloaded my data files about a week ago but have not heard back. But now the GOOD NEWS. After reading some of the posts I suspected that the problem might be with Address Book Column setup.
I renamed the file MXZU.MXZ to MXZU_old.mxz, it then regenerated, and it's workig fine. So if anyone else has similar problem try this solutio.

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