Skip to main content

Hi,
We are running Windows 7, office 2007, Maximizer entrepreneur 11 (installed 1 week ago), just installed Maxmobile on friday (not active tho).

since the install maximizer is crashing with following error details:

________________________________________________
Description:

Stopped working



Problem signature:

Problem Event Name: APPCRASH

Application Name: MaxApp.exe

Application Version: 11.0.2030.1623

Application Timestamp: 4c5205f5

Fault Module Name: ntdll.dll

Fault Module Version: 6.1.7601.17514

Fault Module Timestamp: 4ce7ba58

Exception Code: c0150010

Exception Offset: 0008477b

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 4105



Read our privacy statement online:

http://go.microsoft.com/fwlink...=104288&clcid=0x0409



If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt




__________ Information from ESET Smart Security, version of virus signature database 6200 (20110612) __________

The message was checked by ESET Smart Security.

http://www.eset.com

________________________________________________

Any help would be appreciated...

Thanks in advance!
Original Post

Replies sorted oldest to newest

Its difficult to be sure about the cause but looking at your error message I am not certain that you have the latest service releases deployed. I suggest you uninstall Max Mobile and from add/remove programs repair your Maximizer Entrepreneur installation then install this update.

http://portalgd.knowledgebase....ticle=317609&p=13096

Then run the Maximizer live update process from Maximizers help menu which should detect whether you have installed the service release to Max Mobile and if required deploy this. If you can't seem to validate the Max Mobile release in this way then Ithink you should deploy the release from this link

http://portalgd.knowledgebase....ticle=316287&p=13096

Please be sure that you have not inadvertantly installed MaxMobile 10 which is a totally different product.

Add Reply

Post
LEGAL INFO
CONTACT US
Copyright 2007-2018 Advoco Solutions Ltd. All Rights Reserved.
×
×
×
×
Link copied to your clipboard.
×