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Hope some one can help...

We had some users who were seeing an error (code 11) come up when they open our main address book. After searching Maximizer's knowledge base, I came across an article that says this could be due to using UNC and mapped drive to access the address book folder.

So I moved the address book to a different location on the server and selected the new address book in MaxExchange site manager. But when I go to process packets, it just sits there saying 'Processing...'

All FTP access is working and it is receiving packets, but not processing them.

Any idea?
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