We have just upgraded to Maximiser 8 and am having a number of issues that we are slowly working through. The main one at the moment is getting the automatic emails generated by Customer Service to work when the Address Book is located on a different PC than the PC that is running the Email service. (ie: The Address Book is on a file server clled "ADMIN" but the Fixed Gatewaye and email service is on a PC (worstation) called "FAX-SERVER". ADMIN is an NT4 (SP6A) and FAX-SERVER is Windows 2000. In this configuration we get an error in the log saying "cannot.....enable/disable email service". If we move the address book to the local hard drive on FAX-SERVER then it all works fine!.
I then installed Maximiser onto the ADMIN PC and moved the Address Book back hoping to get this configuration to work as the ADMIN PC is our main file server and all data is being backed up. I rassaigned the Fixed Gateway etc but it does not work! I have the logs option set to "7-All" but I am not seeing any log being created for the email service!.
Does anybody have any ideas....its driving me crazy!
Thanks
