Maximizer 9 Addressbook does not work on Maximizer 11

moicoNew Member

Upgraded computers and purchased Maximizer 11. On old computer exported Max 9 Database, then wanted to import them into Max 11 and it does not work, tried many different things but absolutely nothing. Do not get an error message neither do I get an imported database so nothing now for weeks. So if anyone can shed some light on this problem the appreciated will be there in abundance.

2/10/117:40 PM

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Original Post

advocosupportMaximizer CRM Consultants

Upgrade of data from Maximizer 9 to Maximizer 11 involves a change to the underlying database format in which your data is stored. This can only be done by having components of both versions installed on the machine when you upgrade.

If you upgrade to version 11 on the pc where version 9 was installed you should be able to upgrade the data. If you are moving to a new machine you may find it difficult to upgrade the data on the new pc.

For Maximizer Entrepreneur customers CABC offer an inexpensive service where we will undertake the data upgrade for you and all you need to do is restore a backup in version 11 format (instructions provided). You can order this service here:-

http://www.crmshop.co.uk/shopexd.asp?id=45

2/14/1112:07 PM

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