Hello all!
I have read all the threads I can find about maxexchange, and the few sections I could find in the MaxExchange Admin guide.
Here's the issue I'm trying to solve.
We have Maximizer 9 Ent running on a workstation. We have upgraded to a 3-user license with the aim of having 3 users distributed, and keeping their address book updated via ftp and MaxExchange.
To that end, I set up a the maxexchange server and a test remote and got them working just fine. Did all sorts of testing that we could think of in terms of different update scenarios. So far, so fine.
Now I am wanting to test the process of moving the real data onto the server, and propagating it to the test workstation. I expect to repeat this process when testing is complete.
The server seems to do its thing properly, and shows the new address book in the Site Manager. I should note at this point that I created a new distribution setup.
The testPC has a new address book ID. The diagnostics indicate that the data should synchronize with the remote (File --> Address Book Diagnostic Tools). I have given the new distribution setup new maxexchange and guest passwords (because of the problem about to be described). The server has been re-booted to ensure the maxexchange service is properly restarted.
It is at the remote that the problem crops up. There seems to be no way to get MaxExchange remote to look for the new address book ID at the server. I have tried a number of things...
- creating a new FTP connection to the maxexchange server, using the different FTP passwords
- removing all filesystem references to the old address book ID
- searching the registry (to no avail) for references to the old address book ID
No matter what I do, it (MaxExchange Remote) insists on looking for the old address book ID.
I'm at a loss, beyond uninstalling Maximizer from the remote, purging the registry and file system and re-installing. While it might work on my newly-minted test PC, the PC that currently has the Maximizer with the active data is your typical end-user's XP Home that is totally filled with ****. I don't want to touch the box, as I'm looking at ridiculous amounts of time if something goes wrong.
So, any tips would be really appreciated.
Thanks in advance for any help!
Derek Shaw
Original Post