Hallo.
I wonder if someone could tell me if this is a normal Maximiser 9experience...
We've got Maximizer 9 set up on 3 machines on a small office network running through an 8 port 100 meg switch. The machines in the workgroup are of varying spec: a P4 3Ghz, an AMD 1800XP and a P3 500. all with >512 meg of ram and all running XP Pro.
Our Address book consists of 32,000 contacts and is stored on the AMD 1800 machine.
The address book was imported from an Excel file that we used to use before we bought Max9, i don't know if this makes a difference to the problems we're having.
Problem 1 is that the load time for the 32,000 entries is about 5 mins, this isn't a terrible problem as we get to make a cuppa as its loading up.
Problem 2 which is more serious is that when anyone changes a user defined field, the update time over the LAN is about 10 seconds. I know it doesn't sound like much, but it does completely interupt work flow and means that we can't really update records real-time when on the phone as there's a lot of waiting around.
When changing the same record on the AMD machine where the database is stored the update time is more like 1 second. which is much more like it. so naturally I assumed its a problem with our network.
Running all the network tests in the PSQL Control Center everything shows up as running fine. But after installing a bandwidth monitor, I noticed that any operation performed by Maximizer over the LAN is maxing out at 5-6meg/sec and a large chunk of data is being thrown backwards and forwards.
On a 100 meg lan this transfer speed can't be right can it? Performing various copy tests of files over the lan shows that the average copy speed is 60 meg/sec so why isn't Maximizer using all the available bandwidth?
When we tried cutting down our address book to 4000 entries, the speed of the updates over the lan went down to <1 sec and the network traffic was much, much less (but still maxed out at 6 meg/sec).
So. Does anyone know what's going on? Why should maximizer only use one tiny bit of the available bandwidth? Why should so much data be passed from one machine to another when only 1 field in 1 entry is being changed? (and why is so much more data passed when the address book is larger?). Have we set up either PSQL or Maximizer wrong in some fundamental way?
Any help at all would be greatly appreciated!
many thanks.
Jamie.
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