We are busy with testing of maximizer CRM 10 in our test environment, here act some problems with.
First shall i tell what kind of hardware/software is in our test environment:
SERVER:
- Windows Server 2000 (including all recent microsoft updates and service packs)
- IIS 5.0
- ASP.NET (Dotnetfx newest version including newest service packs/fixes)
- Maximizer CRM 10 Group edtion license (3 users)
- Maximizer CRM webaccess license (3 users)
- Microsoft SQL server 2005
- Domain controller
WORKSTATIONS:
- Windows XP SP3 (including all recent microsoft updates and service packs)
- Internet Explorer 8.0
- Maximizer CRM 10 workstation
- Domain client
I setup the whole standard configuration, i have installed the maximizer administrator and created some extra users for our employees, for example i created user "KEVIN" and gave them the most rights.
With this user i can login to the CRM workstation that runs on the windows xp machines, and can work with the crm withoud any problems, i can create some company's, contact persons in my addressbook and i can create some service cases.
If i login with the master user, i can see the created entries that are created by user "KEVIN" so that works fine.
Now i have some problems:
If i browse to the maximizer webaccess and i login with the "MASTER" account i see the created entries in my address book and I can work with the webacces withoud any problems, but if I login with user "KEVIN" on the webaccess and i browse to the "Address Book" i can't see the entries i created before with the same user "KEVIN".
Also internet explorer tells me that i have "1 error on the page", if i click on details i see there is an error on line 311 in the file "AddressBook.aspx"
With user "KEVIN" i can create some entries in the webaccess without any problems, but i can' read them out, when i try that i get the error from internet explorer.
Internet explorer 8:
Internet explorer 7:
What is the problem here?
I hope somebody can help us, we are working on this for days and it still don't work right.
Kevin