I may be flogging a dead horse here. But i have read everything i can find on Email Integration with Maximizer Enterprise, and still cannot get it to function correctly.
In Outlook / Maximizer Synchronization
1. My Users complain about delays in synchronization, that emails in Outlook do not always appear in Max. Also, there are complaints due to the extended process just to send an email with all of the prompts. I have looked at security sections, and cannot find a way to reduce or eliminate this yet.
2. Even though in Maximizer under preferences, it is set to save a copy to documents in the Contact entry, it still refuses to display. Users are able to see emails sent and recieved from a specific contact by selecting the contact and then going to email, but this is a lengthy process and not entirely usefull.
Outlook Express Integration
1. Users cannot see their sent items folder, to review the emails they have sent, this creates an issue with users having a tendency to send emails through whatever program they happen to be in at the time, thus I expect it to cause future problems in anticipation of getting saved documents of emails in Maximizer.
2. Copies of Emails are not saving anywhere in Maximizer under the contact, or company. Same thing as in Outlook.
3. Outlook Express, even though the setting for 'Warn me when other programs try to send mail' is not selected, still warns. How do you really turn off this feature?
Any help would be greatly appreciated, as this is creating inaccurate records
Original Post
), but they do consider such requests when planning for the new versions.