Hi again
Is your Palm one of the following: Palm Treo 755p, 700p, 680, 650, Palm TX, Z22 or Tungsten E2, as these are the only devices that are supported with the Palm Desktop 6.2 for Vista.
See the Palm website for more information:
http://www.palm.com/us/support/downloads/windesk62.htmlAccording to the Maximizer website (http://www.maximizer.com/support/max9_pda_support.html) Palm Desktop 6.2 is not supported with MaxLink 9, but this doesn't mean it definately won't work... try running the Palm Desktop app as an Administrator, or in Windows XP compatibility mode. Also try turning off the Vista UAC (User Access Control) as I have found that this can cause problems with some programs.
Failing that, I would consider getting a new Palm with Windows Mobile and using the MaxMobile software instead, which is much more functionally rich and works much better on Vista. I have just installed MaxMobile CRM 9.5 on a Palm Treo 750 with Windows Mobile 5 and Vista... works a treat!
All the best