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Does he use MaxAlarm or MaxFinder or even the OrderDesk?

Try removing the orderdesk first by load Windows Explorer and Browsing to C:\Program Files\Maximizer\Plug-ins\BPwindow and rename the folder 'BPwindow' to something like 'BPwindowX'

and try Maximizer again.

If you have no luck then we will have to try MaxAlarm and MaxFinder

Regards
CABC Support

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