Hi,
It's the weekend and a good time to upgrade to CRM 10 Entrepreneur from Maximizer 9 (not the Enterprise version). All went well. I left Max 9 intact and went ahead and installed CRM 10. I upgraded the address book, opened the address book. Everything looked fine. I set up the address book, contacts, etc. windows the way I wanted. But after rebooting the computer and starting CRM 10, I get the error:
MaxApp.exe- Applicatoin Error. The instruction at "0x6d61435f" referenced memory at "0x6d61435f". The memory could not be read" Click on OK to terminate the program"
Sounds like a memory conflict. I tried several remedies. I removed CRM 10 and re-installed. No change. I un-installed the Pervasive database from version 9, no change. Then I re-installed the Pervasive database in case it was needed. No change. Then I restored the C: drive to a Norton Ghost image I made before the upgrade and went through the same steps to reinstall CRM 10. I went back to a Max 9 address book and upgraded that. Same symptoms, CRM 10 worked the first time after upgrading the address book, but I get the memory error anytime I've exited CRM 10 and try to run it again.
MaxFinder and MaxAlarm and Addministrator in v. 10 work fine. I can search for contacts and see my appointments. The functions in Administrator work on my address book. It's just the main CRM program that won't run. I've run Registry Mechanic to hopefully sort out any registry detritus. No change.
I've spent Friday night on this and half of Saturday with no solution in sight.
Please anyone, any hints?
System: Windows XP SP3, 3GB RAM, Core Duo T7100 processor.
thanks.
-Tony
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