Multi user license question

lauraNew Member

I took over licensing from a previous employee and I am totally confused about how the licensing works for Maximizer Retail 9(not enterprise).

1. What is the difference between a PSN and a PLN?
2. Is there a way that I can tell if our multi user licenses are concurrent vs named?
3. Is it correct to assume that each install of maximizer includes 1 license? (ie Administrator)
4. Is there a different type of license for a workgroup?

To give you an idea of what is going on, we have 83 offices that each have their own licensed copy of Maximizer that is shared between 2 workstations using a multi user license. I am checking to see if we are compliant and want to make sure I understand how this licensning works.

Thanks!
LAura

5/30/076:27 PM

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Original Post

advocosupportMaximizer CRM Consultants

Good Afternoon Laura,

To be honest your best bet for getting this whole thing sorted out is to talk to a business partner near where you are based.

In short though:

1. A PSN stands for Personal Serial Number, this is like a proof of purchase that you have to input to be able to install the software. A PLN is a Personal License Number, this is what determines how many users you can have on one database.

2. Under Maximizer 9 and Maximizer Enterprise 9 there is no difference, you must have one license for each named user or each computer the software is installed on, whichever is the greater number.

3. A Maximizer 9 installation does include one user license, the user account of MASTER, EMAILUSER and COMPANY do not count against your number of named users.

4. You are running effectively a workgroup version of Maximizer at the moment. Ideally with the number of users you have you should be running the Enterprise version of the product as its much easier to maintain the licensing.

5/31/074:34 PM

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