My client uses Maximizer 9.5 (not the web app version, if there is one), with SQL Server backend, to handle a customer service call center. Due to a Federal regulation, they now need to specifically note complaints for a certain category of their products. So, in the middle of entering customer information/comments - they want a button that sends whatever data elements are on the page to another application (to avoid re-keying everything).
My question is if there is any way to 'add' a button to a form, or even track an event (say: when a user defined checkbox is selected, or a page of data is saved, etc). All this would have to do is open up a web browser, and post the appropriate data to the other application.
Any advice on where to look for a solution to this is greatly appreciated, thanks.
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